Privacy Policy

• The NavIQ website (https://www.naviq.tech/)
• The Q AI mobile application (“Q AI Mobile App”)
• The Q AI website application (“Q AI Website App”)
• The Q Intelligence platform (“Q Intelligence”)

• us in any other way offline or through any other means, including on any website operated by any third party; or
• any third party, including through any application or content (including advertising) that may link to or be accessible from the Platform or pages on social media platforms.

Notice At Collection

• Contact Information. We may collect your name, business or personal or billing address, telephone number and email address. We may also collect your mobile phone number.
  • How We May Collect It: Directly from you; passively; or from third parties.
  • How We May Use It: To provide and improve our products and services; to understand your interests; to communicate with you; for security purposes; to create de-identified information; to combine information; as otherwise permitted or required by law or as we may notify you; or as requested or directed by you.
  • How We May Disclose It: Internally; with any successors to all or part of our business; to comply with the law or to protect ourselves; for security purposes; as requested or directed by you; or for other reasons we may describe to you at the time of collection.
  • We Do Not Share or Sell This Information.
• Account Information. If you create an account on the Platform, we may collect your account log-in and password.
  • How We May Collect It: Directly from you or passively.
  • How We May Use It: To provide and improve our products and services; to communicate with you; for security purposes; to combine information; as otherwise permitted or required by law or as we may notify you; or as requested or directed by you.
  • How We May Disclose It: Internally; with any successors to all or part of our business; to comply with the law or to protect ourselves; for security purposes; as requested or directed by you; or for other reasons we may describe to you at the time of collection.
  • We Do Not Share or Sell This Information.
• Social Media Information. We may collect your social media profile information and personal information posted on your page.
  • How We May Collect It: Directly from you; passively; or from third parties.
  • How We May Use It: To understand your interests; to communicate with you; to create de-identified information; to combine information; as otherwise permitted or required by law or as we may notify you; or as requested or directed by you.
  • How We May Disclose It: Internally; with any successors to all or part of our business; to comply with the law or to protect ourselves; for security purposes; as requested or directed by you; or for other reasons we may describe to you at the time of collection.
  • We Do Not Share or Sell This Information.
• Commercial Information. We may collect personal information that could identify you and relates to the products and services in which you are interested or have considered. We may also collect personal information about your consuming history or tendencies or the events, schools or sports in which you are interested.
  • How We May Collect It: Directly from you; passively; or from third parties.
  • How We May Use It: To provide and improve our products and services; to understand your interests; to create de-identified information; to combine information; as otherwise permitted or required by law or as we may notify you; or as requested or directed by you.
  • How We May Disclose It: Internally; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for security purposes; as requested or directed by you; or for other reasons we may describe to you at the time of collection.
  • We Do Not Share or Sell This Information.
• Information You Provide or Make Available to Us. We may temporarily access information from your contact list if you ask us to send a text message or email to one of your contacts. We may also temporarily access your camera and/or collect an image or images from your device if you provide access to us so you can, for example, create a user profile. We may also collect personal information you post in a public space on our website. We may collect personal information that you submit when you contact our customer service team or your account representative.
  • How We May Collect It: Directly from you; passively; or from third parties.
  • How We May Use It: To provide and improve our products and services; to understand your interests; to create de-identified information; to combine information; as otherwise permitted or required by law or as we may notify you; or as requested or directed by you.
  • How We May Disclose It: Internally; with any successors to all or part of our business; to comply with the law or to protect ourselves; for security purposes; as requested or directed by you; or for other reasons we may describe to you at the time of collection.
  • We Do Not Share or Sell This Information.
• Demographic Information. We may collect demographic information, such as your birthdate, gender, age, and zip/postal code.
  • How We May Collect It: Directly from you; passively; or from third parties.
  • How We May Use It: To provide and improve our products and services; to understand your interests; for marketing purposes; to create de-identified information; to combine information; as otherwise permitted or required by law or as we may notify you; or as requested or directed by you.
  • How We May Disclose It: Internally; any successors to all or part of our business; to comply with the law or to protect ourselves; for security purposes; as requested or directed by you; or for other reasons we may describe to you at the time of collection.
  • We Do Not Share or Sell This Information.
• Web and Network Analytic Information. We may collect web and network analytic information about your use of our Platform. This may include a unique personal identifier, online identifier, IP address and location based on IP address, device identifier, browsing history, search history and information regarding interaction with an Internet website, application or advertisement. This may also include information about the browser you are using or what site you came from and what site you visit when you leave us. We may also collect information about how you interact with an advertisement.
  • How We May Collect It: Directly from you; passively; or from third parties.
  • How We May Use It: To provide and improve our products and services; to understand your interests; to communicate with you; for security purposes; to create de-identified information; to combine information; as otherwise permitted or required by law or as we may notify you; or as requested or directed by you.
  • How We May Disclose It: Internally; with third parties for marketing purposes; with any successors to all or part of our business; to comply with the law or to protect ourselves; for security purposes; as requested or directed by you; or for other reasons we may describe to you at the time of collection.
  • We Do Not Share or Sell This Information.
• Inferences Drawn From Personal Information. This may include a profile relating to your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitude.
  • How We May Collect It: Directly from you; passively; or from third parties.
  • How We May Use It: To provide and improve our products and services; to understand your interests; for security purposes; to create de-identified information; to combine information; as otherwise permitted or required by law or as we may notify you; or as requested or directed by you.
  • How We May Disclose It: Internally; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for security purposes; as requested or directed by you; or for other reasons we may describe to you at the time of collection.
  • We Do Not Share or Sell This Information.
• Precise Geolocation Information. Our Platform may include third-party integrations that request permission to collect precise geolocation information from you. The collection, use and disclosure of this information is governed by the third-party’s privacy policies.
• Educational Information. This may include information regarding your grades, classes, assignments, and graduation status.
  • How We May Collect It: Directly from you; from school systems if the Platform is prompted by you to obtain such information.
  • How We May Use It: To provide and improve our products and services; to understand your interests; as otherwise permitted or required by law or as we may notify you; or as requested or directed by you.
  • How We May Disclose It: Internal storage only.
  • We Do Not Share or Sell This Information.

Retention Criteria for Personal Information

1. provide our products and services or administer our relationship with an individual;
2. protect our business, employees, organization and others;
3. fulfill our legal and regulatory obligations; and
4. investigate and address issues which may include safety concerns, potential security incidents or policy violations.

How We May Collect Your Personal Information

How We May Use Your Personal Information

How We May Disclose Your Personal Information

Anonymized Aggregated Data

Sensitive Data

Information Protected by the Family Educational Rights and Privacy Act (“FERPA”).

Your Privacy Rights

• Notice. You can request that we disclose what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling or sharing personal information, the identities of third parties to whom we have disclosed personal information, and the specific pieces of personal information we have collected about the consumer.
• Deletion. You can request that we delete personal information about you which we have collected from you.
• Correction. You can request that we correct inaccurate personal information that we maintain about you.
• Opt Out of Sale of Personal Information. You have the right to opt out of the “sale” of your personal information. You may submit an opt-out request at this link.
• Opt Out of Use of Personal Information for Targeted Advertising or Profiling. You have the right to opt out of the processing of your personal data for purposes of targeted advertising or profiling in furtherance of automated decisions about you. You may submit an opt-out request at this link.
• Opt Out of Sharing of Personal Information. You may have the right to opt out of sharing of personal information with third parties for cross-contextual marketing purposes. You may submit an opt-out request at this link.
• Right to Non-Discrimination. We are prohibited from discriminating against you if you exercise your rights under applicable law.
• Portability. You have the right to obtain data that we have collected about you up to twice a year. Data will be provided in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

DNT Signals

State-Specific Privacy Rights

Data Security

Third Party Sites

Children Under the Age of 13

Changes to our privacy policy

Contact Information

Privacy Addendum for California Residents

1. Collection of Personal Information

1. Identifiers, such as name, contact information (e.g., postal address, telephone number, email address), IP address, driver's license or other government-issued ID number, single sign-on login credentials to the Platform, social media handle, and other similar identifiers.
2. Personal information as defined in the California Customer Records law, such as name, contact information, driver's license or other government-issued ID number, bank account number, credit or debit card number, or other financial information.
3. Characteristics of protected classifications under California or federal law, such as age and sex.
4. Commercial information, such as details of transactions, purchases, or other transactions with us.
5. Geolocation data, such as your real-time location (if you have opted-in to sharing your location through the website).
6. Internet or other electronic network activity information, such as information regarding a consumer's interaction with our services available online via webpages expressly governed by our Privacy Policy.
7. Audio, electronic, visual, or similar information, such as audio, video or call recordings created in connection with our business activities.
8. Professional or employment-related information, such as the name of your employer, the industry in which you work and your job title.
9. Inferences drawn from any of the other personal information listed above, to understand your preferences.
   Personal information does not include publicly available information from government records, deidentified or aggregated consumer information, or other information as set forth under the CCPA.

2. Sources of Personal Information

3. Use of Personal Information

4. Sharing Personal Information

5. Your rights and Choices

• The categories of personal information we collected about you.
• The categories of sources from which the personal information was collected.
• Our business or commercial purpose for collecting or selling the personal information.
• The categories of third parties with whom we share the personal information.
• The specific pieces of personal information we collected about you.
• If we sold or disclosed your personal information for a business or commercial purpose, two separate lists identifying: (i) the categories of personal information disclosed and the categories of third parties to whom the personal information was disclosed, and (ii) the categories of personal information sold, and the categories of third parties to whom the personal information was sold.

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act.
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

• Email: privacy@naviq.tech

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an Authorized Agent.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

1. name,
2. email address, and
3. telephone number.

6. Non Descrimination

• You will not be denied goods or services.
• You will not be charged different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• You will not be provided a different level or quality of goods or services.
• You will not receive suggestions that you could obtain a different price or rate for goods or services or a different level or quality of goods or services.

7. Changes to our California Addendum

8. Contact Information

• Email: privacy@naviq.tech